Shipping policy
We can’t wait to see you in your new Forte Active items!
Here at Forte Active, we work hard to get your orders to you as quickly as possible. We aim to dispatch your order within 3 business days.
AUSTRALIA
Retail Orders:
Our ‘Standard Shipping’ is charged at a flat rate of $10 per order and should be delivered to you in 2 to 8 business days*.
Our ‘Express Shipping’ is charged at a flat rate of $15 per order and should be delivered to you in 1 to 4 business days*.
We offer free standard shipping on all orders over $75.
Wholesale Orders:
Our ‘Standard Shipping’ is charged at a flat rate of $15 per order and should be delivered to you in 2 to 8 business days*.
Our ‘Express Shipping’ is charged at a flat rate of $20 per order and should be delivered to you in 1 to 4 business days*.
*The delivery times stated are estimates only and the actual delivery times may vary. During peak periods, such as Christmas, etc, these delivery times may vary and may take longer to reach you.
Once an order has been dispatched, Forte Active is not responsible for delays caused by postal carriers or customs authorities. If your parcel is lost in transit, please contact us and we will work with the courier to resolve the issue.
NEW ZEALAND
Retail Orders:
Our ‘Standard Shipping’ is charged at a flat rate of $15 per order and should be delivered to you in 5 to 14 business days*.
Our ‘Express Shipping’ is charged at a flat rate of $20 per order and should be delivered to you in 3 to 7 business days*.
We offer $10 flat rate standard shipping on all orders over $75.
Wholesale Orders:
Our ‘Standard Shipping’ is charged at a flat rate of $20 per order and should be delivered to you in 5 to 14 business days*.
Our ‘Express Shipping’ is charged at a flat rate of $25 per order and should be delivered to you in 3 to 7 business days*.
*The delivery times stated are estimates only and the actual delivery times may vary. During peak periods, such as Christmas, etc, these delivery times may vary and may take longer to reach you.
Once an order has been dispatched, Forte Active is not responsible for delays caused by postal carriers or customs authorities. If your parcel is lost in transit, please contact us and we will work with the courier to resolve the issue.
Note: International orders may be subject to customs duties or import taxes upon arrival. These charges are determined by local customs authorities and are the responsibility of the customer.